{"id":9515,"date":"2012-09-20T17:15:01","date_gmt":"2012-09-21T00:15:01","guid":{"rendered":"https:\/\/blog.btrax.com\/jp\/?p=9515"},"modified":"2024-12-27T04:25:24","modified_gmt":"2024-12-26T19:25:24","slug":"business-design","status":"publish","type":"post","link":"https:\/\/blog.btrax.com\/jp\/business-design\/","title":{"rendered":"\u30c7\u30b6\u30a4\u30f3\u304c\u30d3\u30b8\u30cd\u30b9\u306b\u4e0e\u3048\u308b5\u3064\u306e\u65b0\u305f\u306a\u4fa1\u5024"},"content":{"rendered":"<div class='wp_content_tag clearfix'><p>\u8fd1\u5e74\u3001\u5e02\u5834\u306b\u306f\u985e\u4f3c\u3057\u305f\u88fd\u54c1\u304c\u6570\u591a\u304f\u5b58\u5728\u3057\u3001\u5dee\u5225\u5316\u304c\u96e3\u3057\u304f\u306a\u3063\u3066\u3044\u308b\u3002<\/p>\n<p>\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u3053\u306e10\u5e74\u3067\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u30c7\u30b6\u30a4\u30f3\u306e\u4fa1\u5024\u306f2\u500d\u306b\u5897\u52a0\u3057\u305f\u3068\u3055\u308c\u308b\u3002<br \/>\n\u3057\u304b\u3057\u3001\u898b\u305f\u76ee\u306e\u7f8e\u3057\u3055\u3060\u3051\u3067\u306f\u5fc5\u305a\u3057\u3082\u30d3\u30b8\u30cd\u30b9\u7684\u6210\u529f\u306f\u4fdd\u8a3c\u3055\u308c\u306a\u3044\u3002<\/p>\n<p>\u5b9f\u969b\u306b\u6210\u529f\u3057\u3066\u3044\u308b\u88fd\u54c1\u306e\u591a\u304f\u306f\u3001\u4f01\u753b\u304b\u3089\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u307e\u3067\u3001\u884c\u52d5\u5fc3\u7406\u5b66\u3084\u8272\u5f69\u5b66\u306a\u3069\u306e\u79d1\u5b66\u7684\u6839\u62e0\u306b\u57fa\u3065\u3044\u305f\u4e00\u8cab\u3057\u305f\u300c\u30c7\u30b6\u30a4\u30f3\u7684\u30d7\u30ed\u30bb\u30b9\u300d\u3092\u53d6\u308a\u5165\u308c\u3066\u3044\u308b\u3002<\/p>\n<h2>\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u306e\u91cd\u8981\u6027<\/h2>\n<p>\u30c7\u30b6\u30a4\u30f3\u306f\u5358\u306a\u308b\u898b\u305f\u76ee\u306e\u554f\u984c\u3067\u306f\u306a\u3044\u3002<\/p>\n<p>\u8fd1\u5e74\u3001\u30a2\u30e1\u30ea\u30ab\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u5148\u9032\u56fd\u3067\u306f\u3001\u300c\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u300d\u3092\u5168\u793e\u7684\u306b\u5c0e\u5165\u3057\u3001\u5927\u304d\u306a\u6210\u529f\u3092\u53ce\u3081\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u308b\u3002\u3053\u308c\u306f\u3001\u30c7\u30b6\u30a4\u30ca\u30fc\u306e\u5c02\u9580\u9818\u57df\u3092\u8d85\u3048\u305f\u3001\u65b0\u3057\u3044\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u91cd\u8981\u306a\u8981\u7d20\u3068\u306a\u3063\u3066\u3044\u308b\u3002<\/p>\n<h2>\u30c7\u30b6\u30a4\u30f3\u304c\u3082\u305f\u3089\u30595\u3064\u306e\u30d3\u30b8\u30cd\u30b9\u52b9\u679c<\/h2>\n<h3>1.\u5275\u9020\u7684\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3<\/h3>\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3084\u60c5\u5831\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u767a\u9054\u3067\u3053\u3053\u6700\u8fd1\u3001\u7d4c\u55b6\u3001\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001R&amp;D, \u4f01\u753b\u3001\u5236\u4f5c\u7b49\u306e\u4f01\u696d\u6d3b\u52d5\u306e\u69d8\u3005\u306a\u5074\u9762\u306b\u65bc\u3044\u3066\u3001\u3088\u308a\u901f\u3044\u30b9\u30d4\u30fc\u30c9\u3067\u9ad8\u30ec\u30d9\u30eb\u306e\u554f\u984c\u89e3\u6c7a\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u3002<\/p>\n<p>\u793e\u5185\u3067\u4e00\u8cab\u3057\u305f\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u3092\u63a1\u7528\u3059\u308b\u4e8b\u3067\u3001\u90e8\u7f72\u3092\u8d85\u3048\u305f\u30af\u30ea\u30a8\u30a4\u30c6\u30a3\u30d6\u6d3b\u52d5\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u5275\u9020\u7684\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u751f\u307f\u51fa\u3055\u308c\u308b\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u306e\u7b2c\u4e00\u30b9\u30c6\u30c3\u30d7\u3067\u3042\u308b\u554f\u984c\u306e\u660e\u78ba\u5316\u3092\u5b9f\u73fe\u3057\u3001\u5404\u90e8\u7f72\u305d\u308c\u305e\u308c\u3067\u610f\u8b58\u306e\u5171\u901a\u5316\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002\u305d\u3057\u3066\u30de\u30fc\u30b1\u30c3\u30c8\u3092\u5206\u6790\u3057\u3001\u4eca\u307e\u3067\u306b\u7121\u3044\u89e3\u6c7a\u7b56\u3092\u7686\u3067\u8003\u3048\u308b\u3002<\/p>\n<p>\u30a2\u30e1\u30ea\u30ab\u306e\u5927\u624b\u4f1a\u8a08\u30bd\u30d5\u30c8QuickBooks\u3092\u5c55\u958b\u3059\u308bIntuit\u793e\u3084\u5927\u624b\u9ad8\u7d1a\u30db\u30c6\u30eb\u30c1\u30a7\u30fc\u30f3\u306eFour Seasons\u3067\u306f\u3001\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u3092\u63a1\u7528\u3057\u3001\u793e\u5185\u30ab\u30eb\u30c1\u30e3\u30fc\u3092\u4e00\u65b0\u3057\u305f\u3002<\/p>\n<p>Intuit\u306f &#8220;Design for Delight (D4D)&#8221; \u3068\u547c\u3070\u308c\u308b\u30c7\u30b6\u30a4\u30f3\u30d7\u30ed\u30bb\u30b9\u3092\u554f\u984c\u89e3\u6c7a\u306b\u5bfe\u3057\u3066\u63a1\u7528\u3057\u30b9\u30bf\u30c3\u30d5\u5168\u54e1\u306b\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u3092\u6d78\u900f\u3055\u305b\u308b\u4e8b\u3067\u7d20\u65e9\u3044\u30b9\u30d4\u30fc\u30c9\u3067\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u305f\u5b9f\u7e3e\u3082\u3042\u308b\u3002<\/p>\n<p>\u90e8\u9580\u9593\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u9054\u6210\u306f\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u306e\u30a2\u30c9\u30d0\u30f3\u30c6\u30fc\u30b8\u306e\u4e00\u3064\u3068\u3057\u3066\u8003\u3048\u3089\u308c\u308b\u3002<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"bfoTb1iK0D\"><p><a href=\"https:\/\/blog.btrax.com\/jp\/side-projects\/\">\u30b5\u30a4\u30c9\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304b\u3089\u751f\u307e\u308c\u305f\u5927\u30d2\u30c3\u30c8\u30b5\u30fc\u30d3\u30b9\u305f\u3061<\/a><\/p><\/blockquote>\n<p><div class=\"wrap_iframe ytbe\"><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u30b5\u30a4\u30c9\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304b\u3089\u751f\u307e\u308c\u305f\u5927\u30d2\u30c3\u30c8\u30b5\u30fc\u30d3\u30b9\u305f\u3061&#8221; &#8212; \u30c7\u30b6\u30a4\u30f3\u4f1a\u793e \u30d3\u30fc\u30c8\u30e9\u30c3\u30af\u30b9: \u30d6\u30ed\u30b0 freshtrax\" src=\"https:\/\/blog.btrax.com\/jp\/side-projects\/embed\/#?secret=NGwnJ0zHNd#?secret=bfoTb1iK0D\" data-secret=\"bfoTb1iK0D\" width=\"500\" height=\"282\"  marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><\/div>\n<h3>2. \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u4fc3\u9032<\/h3>\n<p>\u4e0a\u8a18\u306e\u5275\u9020\u7684\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u3082\u5206\u304b\u308b\u901a\u308a\u3001\u65b0\u305f\u306a\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u9020\u308a\u51fa\u3059\u30d7\u30ed\u30bb\u30b9\u4e0b\u3067\u306f\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u751f\u307e\u308c\u3084\u3059\u304f\u306a\u308b\u3002<\/p>\n<p>\u6050\u3089\u304f\u4e16\u306e\u4e2d\u3067&#8221;\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3&#8221;\u3068\u8003\u3048\u3089\u308c\u3066\u3044\u308b\u5546\u54c1\/\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u305d\u306e\u534a\u5206\u4ee5\u4e0a\u304c\u305d\u306e\u30c7\u30b6\u30a4\u30f3\u306b\u8d77\u56e0\u3059\u308b\u90e8\u5206\u304c\u5927\u304d\u3044\u3068\u8003\u3048\u3089\u308c\u308b\u3002<\/p>\n<p>\u5b9f\u306b\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u52a3\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u3067\u4eba\u3005\u304c\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u4f8b\u3068\u3057\u3066\u6319\u3052\u308b\u3082\u306e\u306f\u307b\u307c\u7121\u3044\u3060\u308d\u3046\u3002<\/p>\n<p>\u4e00\u65b9\u3067\u3001\u7a76\u6975\u306e\u30c7\u30b6\u30a4\u30f3\u306f\u305d\u308c\u3092\u901a\u3057\u6d88\u8cbb\u8005\u306b\u5bfe\u3057\u3066\u3088\u308a\u6700\u9069\u306a\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001Apple\u304c\u4f5c\u308a\u4e0a\u3052\u305f\u65b0\u3057\u3044\u97f3\u697d\u30b9\u30bf\u30a4\u30eb(iTunes + iPod)\u3084\u60c5\u5831\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3(iPhone)\u306a\u3069\u304c\u826f\u3044\u4f8b\u3067\u3042\u308b\u3002\u4eba\u3005\u306e\u65b0\u3057\u3044\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u3092\u30c7\u30b6\u30a4\u30f3\u3059\u308b\u4e8b\u304b\u3089\u8003\u3048\u308b\u4e8b\u3067\u9769\u65b0\u7684\u306a\u30d7\u30ed\u30c0\u30af\u30c8\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u751f\u6210\u306b\u8fd1\u3065\u3051\u308b\u4e8b\u304c\u51fa\u6765\u308b\u3002<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"ia9TurH83I\"><p><a href=\"https:\/\/blog.btrax.com\/jp\/design-summary-6\/\">UX\u30c7\u30b6\u30a4\u30f3\u3068\u306f\uff1f\u300c\u4f53\u9a13\u306e\u30c7\u30b6\u30a4\u30f3\u300d\u306e\u57fa\u672c\u3092\u5b66\u3076\u8a18\u4e8b16\u9078<\/a><\/p><\/blockquote>\n<p><div class=\"wrap_iframe ytbe\"><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;UX\u30c7\u30b6\u30a4\u30f3\u3068\u306f\uff1f\u300c\u4f53\u9a13\u306e\u30c7\u30b6\u30a4\u30f3\u300d\u306e\u57fa\u672c\u3092\u5b66\u3076\u8a18\u4e8b16\u9078&#8221; &#8212; \u30c7\u30b6\u30a4\u30f3\u4f1a\u793e \u30d3\u30fc\u30c8\u30e9\u30c3\u30af\u30b9: \u30d6\u30ed\u30b0 freshtrax\" src=\"https:\/\/blog.btrax.com\/jp\/design-summary-6\/embed\/#?secret=5pDpROsq14#?secret=ia9TurH83I\" data-secret=\"ia9TurH83I\" width=\"500\" height=\"282\"  marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><\/div>\n<h3>3.  \u88fd\u54c1\u306e\u5dee\u5225\u5316<\/h3>\n<p>\u6050\u3089\u304f\u30c7\u30b6\u30a4\u30f3\u304c\u5bc4\u4e0e\u3059\u308b\u6700\u3082\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u306f\u4ed6\u793e\u88fd\u54c1\u3068\u306e\u5dee\u5225\u5316\u306b\u4ed6\u306a\u3089\u306a\u3044\u3002<\/p>\n<p>\u591a\u304f\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u6210\u719f\u3057\u3066\u304d\u3066\u3044\u308b\u4e2d\u3067\u3001\u4eca\u5f8c\u306f\u30c7\u30b6\u30a4\u30f3\u3068\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u5dee\u5225\u5316\u3092\u751f\u307f\u51fa\u3059\u3002\u4e00\u3064\u306e\u30d7\u30ed\u30c0\u30af\u30c8\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u5bfe\u3057\u3066\u985e\u4f3c\u88fd\u54c1\u304c\u4e71\u7acb\u3057\u3066\u3044\u308b\u4e2d\u3067\u306e\u5dee\u5225\u5316\u8981\u56e0\u3068\u306a\u308b\u306e\u306f\u4fa1\u683c\u304b\u30c7\u30b6\u30a4\u30f3\u3057\u304b\u7121\u3044\u3002<\/p>\n<p>\u4fa1\u683c\u3067\u52dd\u8ca0\u3059\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u6700\u3082\u5b89\u3044\u88fd\u54c1\u3067\u306a\u304f\u3066\u306f\u52dd\u8ca0\u306b\u306a\u3089\u306a\u3044\u306e\u3067\u3001\u81ea\u305a\u3068\u305d\u308c\u4ee5\u5916\u306e\u88fd\u54c1\u306f\u30c7\u30b6\u30a4\u30f3\u9762\u3067\u52dd\u8ca0\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u304f\u306a\u308b\u3002<\/p>\n<p>\u305d\u3057\u3066\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u306e\u6700\u7d42\u7684\u306a\u7af6\u4e89\u529b\u3082\u4f1a\u793e\u306e\u30c7\u30b6\u30a4\u30f3\u529b\u306b\u5de6\u53f3\u3055\u308c\u308b\u3060\u308d\u3046\u3002\u7af6\u5408\u3068\u306e\u5dee\u5225\u5316\u306f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3067\u306f\u306a\u304f\u3001\u30c7\u30b6\u30a4\u30f3\u306b\u6bd4\u91cd\u304c\u7f6e\u304b\u308c\u308b\u3002<\/p>\n<p>\u97d3\u56fd\u767a\u306e\u81ea\u52d5\u8eca\u30e1\u30fc\u30ab\u30fc\u3067\u3042\u308bHyndai(\u30d2\u30e5\u30f3\u30c0\u30a4)\u306f\u300110\u5e74\u7a0b\u524d\u307e\u3067\u30a2\u30e1\u30ea\u30ab\u5e02\u5834\u3067\u306e\u5b89\u304b\u308d\u3046\u60aa\u304b\u308d\u3046\u306e\u4ee3\u540d\u8a5e\u3067\u3042\u3063\u305f\u3002<\/p>\n<p>\u305d\u308c\u306f\u6027\u80fd\u3060\u3051\u3067\u306f\u306a\u304f\u305d\u306e\u898b\u305f\u76ee\u304c\u304b\u306a\u308a\u30c0\u30b5\u304b\u3063\u305f\u304b\u3089\u3067\u3042\u308d\u3046\u3002\u305d\u308c\u304c\u30015\u5e74\u7a0b\u524d\u304b\u3089\u65e5\u672c\u8eca\u305d\u3063\u304f\u308a\u306e\u30c7\u30b6\u30a4\u30f3\u3092\u63a1\u7528\u3057\u3001\u305d\u308c\u306a\u308a\u306e\u5e02\u6c11\u6a29\u3092\u7372\u5f97\u3057\u59cb\u3081\u305f\u3002<\/p>\n<p>\u305d\u3057\u3066\u3001\u3053\u3053\u6570\u5e74\u3067Audi (\u30a2\u30a6\u30c7\u30a3)\u306e\u30c7\u30b6\u30a4\u30ca\u30fc\u3092\u6839\u3053\u305d\u304e\u30d8\u30c3\u30c9\u30cf\u30f3\u30c8\u3057\u3001\u30ab\u30ea\u30d5\u30a9\u30eb\u30cb\u30a2\u306b\u30c7\u30b6\u30a4\u30f3\u90e8\u7f72\u3092\u79fb\u8ee2\u3002\u3088\u308a\u8eca\u4f53\u306e\u30c7\u30b6\u30a4\u30f3\u6539\u5584\u306b\u6ce8\u529b\u3092\u3057\u305f\u3002\u305d\u308c\u306b\u3088\u308a\u73fe\u5728\u3067\u306f\u65e5\u672c\u8eca\u3092\u8105\u304b\u3059\u7a0b\u306e\u4eba\u6c17\u30d6\u30e9\u30f3\u30c9\u306b\u306a\u308a\u3064\u3064\u3042\u308b\u3002<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"qmSPOH9aeJ\"><p><a href=\"https:\/\/blog.btrax.com\/jp\/tesla-ux\/\">\u30c6\u30b9\u30e9 (Tesla) \u306e\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3002\u3057\u3070\u3089\u304f\u4e57\u3063\u3066\u307f\u3066\u308f\u304b\u3063\u305f\u305d\u306e\u51c4\u3055<\/a><\/p><\/blockquote>\n<p><div class=\"wrap_iframe ytbe\"><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u30c6\u30b9\u30e9 (Tesla) \u306e\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3002\u3057\u3070\u3089\u304f\u4e57\u3063\u3066\u307f\u3066\u308f\u304b\u3063\u305f\u305d\u306e\u51c4\u3055&#8221; &#8212; \u30c7\u30b6\u30a4\u30f3\u4f1a\u793e \u30d3\u30fc\u30c8\u30e9\u30c3\u30af\u30b9: \u30d6\u30ed\u30b0 freshtrax\" src=\"https:\/\/blog.btrax.com\/jp\/tesla-ux\/embed\/#?secret=idCNBoxOUS#?secret=qmSPOH9aeJ\" data-secret=\"qmSPOH9aeJ\" width=\"500\" height=\"282\"  marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><\/div>\n<h3>4. \u30d3\u30b8\u30cd\u30b9\u306e\u30b7\u30f3\u30d7\u30eb\u5316<\/h3>\n<p>\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u3092\u884c\u3046\u4e0a\u3067\u3068\u3066\u3082\u91cd\u8981\u306b\u306a\u3063\u3066\u304f\u308b\u306e\u304c\u3001\u30b7\u30f3\u30d7\u30eb\u306b\u8003\u3048\u308b\u4e8b\u3002<\/p>\n<p>\u3053\u308c\u306f\u3001&#8221;\u5358\u7d14&#8221;\u306b\u8003\u3048\u308b\u4e8b\u3068\u306f\u5c11\u3057\u8da3\u304c\u9055\u3046\u3002\u554f\u984c\u3084\u89e3\u6c7a\u6848\u306b\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u3001\u6700\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u3092\u3042\u3066\u308b\u4e8b\u304b\u3089\u5168\u3066\u304c\u59cb\u307e\u308b\u3002\u305d\u3057\u3066\u9020\u308a\u51fa\u305d\u3046\u3068\u3057\u3066\u3044\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u304c\u6700\u3082\u4f1d\u3048\u305f\u3044\u30e6\u30fc\u30b6\u30fc\u30e1\u30ea\u30c3\u30c8\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u4e8b\u304c\u30c7\u30b6\u30a4\u30f3\u306e\u4f7f\u547d\u3068\u306a\u308b\u3002<\/p>\n<p>\u305d\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u306f\u3001\u30c7\u30b6\u30a4\u30ca\u30fc\u304c\u6700\u7d42\u7684\u306a\u30f4\u30a3\u30b8\u30e5\u30a2\u30eb\u30c7\u30b6\u30a4\u30f3\u3092\u65bd\u3059\u524d\u306b\u3001\u305d\u306e\u9b45\u529b\u3084\u89e3\u6c7a\u3059\u308b\u554f\u984c\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u3059\u308b\u5c64\u306e\u30cb\u30fc\u30ba\u7b49\u3001\u30d3\u30b8\u30cd\u30b9\u9762\u3067\u306e\u6700\u3082\u91cd\u8981\u3068\u3055\u308c\u3066\u3044\u308b\u30b4\u30fc\u30eb\u304c\u51fa\u6765\u308b\u3060\u3051\u30b7\u30f3\u30d7\u30eb\u306a\u5f62\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002<\/p>\n<p>\u60c5\u5831\u904e\u591a\u3067\u591a\u5fd9\u306a\u6bce\u65e5\u3092\u9001\u3063\u3066\u3044\u308b\u73fe\u4ee3\u306e\u6d88\u8cbb\u8005\u306b\u3068\u3063\u3066\u3001\u77ed\u6642\u9593\u3067\u5206\u304b\u308a\u3084\u3059\u304f\u305d\u306e\u826f\u3055\u304c\u4f1d\u308f\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u306f\u975e\u5e38\u306b\u9b45\u529b\u7684\u3067\u3042\u308b\u3002\u307e\u305f\u3001\u793e\u5185\u30d7\u30ed\u30bb\u30b9\u3084\u30b3\u30b9\u30c8\u524a\u6e1b\u306b\u65bc\u3044\u3066\u3082\u30b7\u30f3\u30d7\u30eb\u5316\u306f\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u4e0e\u3048\u308b\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001TOYOTA\u306f\u8907\u6570\u30e2\u30c7\u30eb\u306b\u5bfe\u3057\u3066\u306e\u5171\u901a\u30d1\u30fc\u30c4\u306e\u5272\u5408\u3092\u5fb9\u5e95\u7684\u306b\u5897\u3084\u3057\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u53ca\u3073\u30a8\u30b3\u5316\u3092\u5b9f\u73fe\u3057\u3066\u3044\u308b\u3002\u305d\u306e\u5f71\u306b\u306f\u3001\u8eca\u4e21\u3084\u30d1\u30fc\u30c4\u30c7\u30b6\u30a4\u30f3\u306e\u969b\u306b\u3001\u30b7\u30f3\u30d7\u30eb\u30c7\u30b6\u30a4\u30f3\u306e\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u6700\u5927\u9650\u6d3b\u7528\u3057\u3066\u3044\u308b\u3002<\/p>\n<p>\u3061\u306a\u307f\u306b\u3001\u7a76\u6975\u306e\u30c7\u30b6\u30a4\u30f3\u3092\u8868\u73fe\u3059\u308b\u6709\u540d\u306a\u8868\u73fe\u306b<\/p>\n<p>&#8220;\u5b8c\u6210\u3068\u306f\u3053\u308c\u4ee5\u4e0a\u8ffd\u52a0\u51fa\u6765\u306a\u3044\u72b6\u614b\u3067\u306f\u7121\u304f\u3001\u3053\u308c\u4ee5\u4e0a\u524a\u308b\u4e8b\u306e\u51fa\u6765\u306a\u3044\u72b6\u614b\u3092\u8868\u3059 (Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.)&#8221;\u304c\u3042\u308b\u3002<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"uxHRFTrlGR\"><p><a href=\"https:\/\/blog.btrax.com\/jp\/design-simple\/\">\u306a\u305c\u30c7\u30b6\u30a4\u30f3\u306f\u30b7\u30f3\u30d7\u30eb\u306a\u65b9\u304c\u826f\u3044\u306e\u304b &#8211; 5\u3064\u306e\u7406\u7531\u30686\u3064\u306e\u9244\u5247<\/a><\/p><\/blockquote>\n<p><div class=\"wrap_iframe ytbe\"><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;\u306a\u305c\u30c7\u30b6\u30a4\u30f3\u306f\u30b7\u30f3\u30d7\u30eb\u306a\u65b9\u304c\u826f\u3044\u306e\u304b &#8211; 5\u3064\u306e\u7406\u7531\u30686\u3064\u306e\u9244\u5247&#8221; &#8212; \u30c7\u30b6\u30a4\u30f3\u4f1a\u793e \u30d3\u30fc\u30c8\u30e9\u30c3\u30af\u30b9: \u30d6\u30ed\u30b0 freshtrax\" src=\"https:\/\/blog.btrax.com\/jp\/design-simple\/embed\/#?secret=mqfewVPGbU#?secret=uxHRFTrlGR\" data-secret=\"uxHRFTrlGR\" width=\"500\" height=\"282\"  marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><\/div>\n<h3>5. \u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a<\/h3>\n<p>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u304b\u3089\u306e\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u69cb\u7bc9\u306b\u65bc\u3044\u3066\u3001\u30c7\u30b6\u30a4\u30f3\u306f\u975e\u5e38\u306b\u91cd\u8981\u306a\u5b58\u5728\u3067\u3042\u308b\u3002\u305d\u3057\u3066\u3001\u6d88\u8cbb\u8005\u306f\u305d\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304b\u3089\u305d\u306e\u4f01\u696d\u306e\u30a4\u30e1\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u308b\u3002\u305d\u3057\u3066\u305d\u306e\u7d50\u679c\u6b21\u7b2c\u3067\u3001\u71b1\u5fc3\u306a\u30ea\u30d4\u30fc\u30bf\u30fc\u306b\u306a\u308b\u304b\u3069\u3046\u304b\u304c\u5927\u304d\u304f\u5de6\u53f3\u3055\u308c\u308b\u3002<\/p>\n<p>\u7c73\u56fd\u5bb6\u96fb\u5927\u624b\u306ePhilips(\u30d5\u30a3\u30ea\u30c3\u30d7\u30b9)\u3067\u306f\u3001\u4ed6\u793e\u3068\u306e\u4fa1\u683c\u7af6\u4e89\u3068\u5dee\u5225\u5316\u306b\u60a9\u3093\u3067\u3044\u305f\u3002<\/p>\n<p>\u305d\u3053\u3067\u3001\u6d88\u8cbb\u8005\u306e\u8cfc\u5165\u30d7\u30ed\u30bb\u30b9\u306b\u7740\u773c\u3057\u3001\u305d\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u6539\u5584\u306b\u6ce8\u529b\u3057\u305f\u3002\u5f7c\u3089\u306fEngine Service Design\u3068\u547c\u3070\u308c\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u958b\u767a\u3057\u3001\u3069\u3053\u306e\u5c0f\u58f2\u5e97\u3067\u3082\u7c21\u5358\u306b\u5728\u5eab\u306e\u691c\u7d22\u3084\u767a\u6ce8\u304c\u53ef\u80fd\u306b\u306a\u308b\u4ed5\u7d44\u307f\u3092\u30c7\u30b6\u30a4\u30f3\u3057\u305f\u3002<\/p>\n<p>\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u306e\u6d3b\u7528\u3067\u3001\u30ed\u30c0\u30af\u30c8\u81ea\u4f53\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u53d7\u3051\u53d6\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u9054\u6210\u3057\u305f\u826f\u3044\u4f8b\u3067\u3042\u308b\u3002\u3061\u306a\u307f\u306b\u3001\u826f\u3044\u30c7\u30b6\u30a4\u30f3\u3092\u9020\u308a\u51fa\u3059\u4e00\u756a\u30b3\u30c4\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6c17\u6301\u3061\u3092\u8003\u3048\u3066\u3042\u3052\u3089\u308c\u308b\u3001\u601d\u3044\u3084\u308a\u3092\u6301\u3064\u4e8b\u3067\u3042\u308b\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u7b2c\u4e00\u306b\u8003\u3048\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u82e6\u52b4\u3092\u304b\u3051\u308b\u4e8b\u7121\u304f\u3001\u305d\u308c\u3092\u306a\u308b\u3079\u304f\u30b9\u30e0\u30fc\u30ba\u306b\u9054\u6210\u3057\u3066\u3042\u3052\u3089\u308c\u308b\u771f\u5fc3\u304c\u5927\u5207\u306b\u306a\u3063\u3066\u304f\u308b\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 (CX) \u306f\u30c7\u30b6\u30a4\u30f3\u7684\u601d\u8003\u304c\u5275\u9020\u3059\u308b\u3001&#8221;\u76ee\u306b\u898b\u3048\u306a\u3044&#8221; 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